•Develop appropriate policies and strategies that enhance provision of ICT, telecommunications, cyber security and courier services;
•Develop and enabling environment for the creation of a knowledge-based society that transgress across all levels of society;
•Spearhead the development of appropriate regulatory frameworks that facilitate the promotion of information communication technology telecommunications, cyber security and courier services;
•Champion and promote ICT literacy and utilization in the country in order to enhance regional and international competitiveness as a nation;
•Develop ICT access channels e.g. information kiosks and community information centres for the less privileged members of society to have access to developmental information;
•Establish and manage e-government framework, structures and applications at national level;
•Evaluate the impact of ICT, telecommunications, cyber security and courier services across all sectors of the economy;
•Champion, promote and coordinate national ICT, telecommunications, cyber security and courier services research and development of cost effective software, hardware and infrastructure so that it reaches best international standards;
•Develop supportive and enabling communications infrastructure to ensure equitable access to ICTs by all citizens including disadvantaged groups and rural communities;
•Introduce and enforce stringent quality service standards in the provision of ICTs;
•Create a conducive environment for investment in the areas of ICTs telecommunications and cyber security and courier services through public private partnerships;
•Manage Parastatals and state owned enterprises under the Ministry.
•Develop and implement the legal framework and laws to govern the practice of ICTs, cyber security and courier services in Zimbabwe