•Develop appropriate policies and strategies that enhance provision of ICT, telecommunications, cyber security and courier services;

•Develop and enabling environment for the creation of a knowledge-based society that transgress across all levels of society;

•Spearhead the development of appropriate regulatory frameworks that facilitate the promotion of information communication technology telecommunications, cyber security and                    courier services;

•Champion and promote ICT literacy and utilization in the country in order to enhance regional and international competitiveness as a nation;

•Develop ICT access channels e.g. information kiosks and community information centres for the less privileged members of society to have access to developmental information;

•Establish and manage e-government framework, structures and applications at national level;

•Evaluate the impact of ICT, telecommunications, cyber security and courier services across all sectors of the economy;

•Champion, promote and coordinate national ICT, telecommunications, cyber security and courier services research and development of cost effective software, hardware and                           infrastructure so that it reaches best international standards;

•Develop supportive and enabling communications infrastructure to ensure equitable access to ICTs by all citizens including disadvantaged groups and rural communities;

•Introduce and enforce stringent quality service standards in the provision of ICTs;

•Create a conducive environment for investment in the areas of ICTs telecommunications and cyber security and courier services through public private partnerships;

•Manage Parastatals and state owned enterprises under the Ministry.

•Develop and implement the legal framework and laws to govern the practice of ICTs, cyber security and courier services in Zimbabwe